Your enquiry will immediately be directed to one of our training consultants for a no-obligation short consultation and fact-gathering discussion. We place great emphasis on this stage as experience has shown that our consultants and the client find that the original training requirement may sometimes change and develop quite considerably from the initial need.

Important: A ball-park quote can be given at this stage, if required. This is only a guideline. After an in-depth consultation more accurate costing can be presented, based on the agreed programme.

We employ a variety of methods to ensure that we understand exactly what training or consultancy services you require. After the initial meeting with or call from our training development consultant, a face-to-face meeting or conference call with our trainer is recommended. We can also use confidential password-protected, web-based questionnaires, which are developed with the client and created and sent from a secure server from our offices.

Once your needs have been established, our training development consultant will present a detailed proposal on the best solution for your organisation. The proposed programme could range from a one-day update to a more involved solution, including face-to-face training, written modules and one-on-one coaching, depending on your needs. This can take the form of a personal presentation to the client or as a written proposal. Once the proposal has been agreed and the contract signed, the real work can start.

Our client services team will liaise with you to manage the implementation of the project. At this stage more information gathering may occur to define the expectations and experiences of the participants. The use of 360 profiling has proved a popular and productive source of information gathering, providing invaluable data which helps our trainers to develop a first-class training solution.

Training can be delivered either at your offices or at an external venue such as a hotel or training rooms of your choice. If an external venue is required this can be organised by yourself, or we can arrange it for you. Tsakisi Training & Consulting will provide all course material necessary to complete the training.

Post-course evaluation can be delivered either by written feedback or through our online questionnaire service. The feedback is then collated and returned for review by the client. On longer programmes feedback can be offered intermittently throughout the programme.