LEADERSHIP SKILLS

Unit Standard ID 242821 NQF Level 4, 6 Credits
Who should attend?

All managers, team leaders, from any discipline, to put into practice the theory and principles of leadership. The techniques can also be useful in strategic sales roles e.g, Key Accounts Managers.

Course objectives
Skills of manager/leaders.
Understanding your own leadership style.
Defining performance in behavioural terms.
Determine & analyse reasons behind performance discrepancy.
Leadership in management.
Principles of “one minute manager” in practice.
Understanding why people “behave” the way they do.
Using feedback to improve performance issues
Balancing consequences (or balancing solutions)
Development levels of your team
Real life action plan
 
Course information
Maximum Delegates : 15 Suggested 6 - 8
Course Duration : 2 days Suggested 3 days
The Course relies on honest candid feedback of the participating delegates. There is pre - work that would need to be completed 1 week before the workshop to allow full assessment of individual styles.